Established in 1996 as the global component of the American Arbitration Association, the International Centre for Dispute Resolution (ICDR) provides conflict-management services in more than 80 countries with a staff fluent in 14 languages. Through a worldwide panel of hundreds of independent arbitrators and mediators and global cooperative agreements for hearing-room access, the ICDR provides a flexible, party-centered process over a broad range of industries and geopolitical issues.

The ICDR’s administrative services include assisting in the appointment of mediators and arbitrators, setting hearings, and providing users with information on dispute resolution options, including settlement through mediation. Ultimately, the ICDR aims to move cases through arbitration or mediation in a fair and impartial manner until completion.